PRIVACY | TERMS AND CONDITIONS 

This website is operated by Carmen Arnott and her company Sauvage Fleur. Throughout the site, the terms “we”, “us” and “our” refer to Sauvage Fleur. Sauvage Fleur offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

USE OF THE SITE AND SERVICE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site without a legal guardians permission. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Information provided on the Site and/or Service related to business law and the legal needs of creative professionals and small businesses and other information are subject to change. Carmen Arnott or Sauvage Fleur makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current or error-free. Carmen Arnott or Sauvage Fleur disclaims all liability for any inaccuracy, error or incompleteness in the Content.

LAWFUL PURPOSES

You may use the Site and/or Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site and/or Service. You agree to use the Site and/or Service and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site and/or Service any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site and/or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. If we choose to refuse your order after payment has been processed, we will refund your money.

ORDER CONFIRMATION

We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

CANCELLATIONS, REFUNDS & RETURNS

Given the nature of our fresh floral products, we do not offer refunds for fresh floral products once they are purchased. If there is an issue with your purchase we however, will work with you to come to a solution. Returns for dried florals, home decor items and other goods must be returned with the original receipt in their original condition in their original packaging with tags and stickers attached with in seven business days of the purchase for a full refund. After seven business days from the purchase if your item(s) is in its original condition and packaging with tags and stickers attached and the original receipt is present then you will be given store credit. Items on clearance may be returned within one business day and must be in the condition in which they were sold, in the original condition and package with tags and stickers attached and the original receipt is present then you will be given a full refund. If it is after one business day all clearance items are final sale and cannot be returned due to the nature of the business.

WORKSHOP, PERSONAL CLASSES, GROUP CLASSES | CANCELLATIONS

Workshops, personal classes, one to one lessons, classes, group classes are non refundable tickets or seats but are transferable for that specific classes, workshop or lesson in which you signed up for should you find someone to take your place. We are not responsible for traffic, airline delays or cancelations. It is strongly recommended that you purchase travel insurance as life does happen. Please see the specific class or workshop registration link for more details and updated terms and conditions specific to that listing. It is also understood that by purchasing a workshop, class or lesson that your expectations for the purchase may or may not be met. We attempt to provide a clear description of what you will learn, take part in or discuss during the workshop, class or lesson. Anything outside of the listed details is considered extra and the purchaser or attendee understands that there may be others in attendance who will take more time to understand the material, there may be outside factors that effect the flow, daily timeline and the attendee or purchaser understands this. If you want a one-to-one experience without the distraction of a group setting, it is advised to purchase a personal class or lesson.

PRODUCT DESCRIPTION

We endeavor to describe and display the Site and/or Service as accurately as possible. While we try to be as clear as possible in explaining the Service, product or item description please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing. Further more, the items listed on this site are taken with an iPhone, digital or film camera and may show different colors on a variety of computer and phone screens. We make every effort to show an accurate picture for our clients and customers. We reserve the right to communicate the color variation to the best of our ability. We are not perfect and their may be imperfections. By using this site you understand this.

OUR INTELLECTUAL PROPERTY

The Site and/or Service contain intellectual property owned by Carmen Arnott (owner of Sauvage Fleur), including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the SAUVAGE FLEUR name, logo, all designs, text, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel.” You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site, Service,  Content or intellectual property, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the  Site and/or Service, without refund, if you are found to be violating this intellectual property policy.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, CARMEN ARNOTT AND SAUVAGE FLEUR IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, WORMS OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF CARMEN ARNOTT AND SAUVAGE FLEUR HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL CARMEN ARNOTT AND SAUVAGE FLEUR CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM THE SITE, AND IF NO PURCHASE HAS BEEN MADE BY YOU, CARMEN ARNOTT AND SAUVAGE FLEUR CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.

THIRD PARTY RESOURCES

The Site and/or Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Site and/or Service.  You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site and/or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.

EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and CARMEN ARNOTT AND SAUVAGE FLEUR pertaining to the Site and/or Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by CARMEN ARNOTT AND SAUVAGE FLEUR shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by CARMEN ARNOTT AND SAUVAGE FLEUR.

GOVERNING LAW; VENUE; MEDIATION

This Agreement shall be construed in accordance with, and governed by, the laws of the State of Washington as applied to contracts that are executed and performed entirely in California. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be in Skagit County, Washington. The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures.

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sub-licensable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid. 

This Privacy Policy describes the personal information we collect through the website – sauvagefleurdesign.com. The terms “we”, “us”, and “our” refer to Carmen Arnott (Sauvage Fleur).  The term “Site” refers to sauvagefleurdesign.com. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.  

Use of the Site, including all materials presented herein and all online services provided by Company, is subject to the this Privacy Policy.  This Privacy Policy applies to all site visitors, customers and all other users of the Site.  By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it. 

INFORMATION WE COLLECT

We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Site or via third-party social media sites, and place an order on the Site. The type of information we may collect include your: name, email address, zip code, billing address, shipping address, phone number, payment card information, products ordered, purchase date, demographic information, any other information you choose to provide.

We will use this information to:

  • Provide the products and services you request, process transactions and send you Related information, including confirmations and receipts
  • Respond to your comments, questions and requests and provide customer service
  • Communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you
  • Send you technical notices, updates and support and administrative messages

When you visit the Site or receive our email communications, we may use cookies, tracking pixels, and other tracking technologies to collect information about your browsing and purchasing behavior. The type of information we may collect include:

  • Type of browser you use
  • Access times
  • Pages viewed
  • Time spent on pages
  • Links clicked
  • Your IP address
  • The referring link through which you accessed the Site
  • Conversion information

We ma y use this information for various purposes, including:

  • Improving our Site
  • Understanding which areas and features of the Site are popular
  • Understanding campaign effectiveness
  • Tailoring our communications to you
  • Delivering advertising and content targeted to your interests on the Site

HOW YOUR INFORMATION IS SHARED

We may share information about you to third parties providing services on our behalf, including:

  • Payment processing and authorization
  • Order fulfillment (shipments/addresses)
  • Site evaluation
  • Any other services designed to assist Sauvage Fleur

Sauvage Fleur may also release information about our users when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing our site and applicable laws.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

PRIVACY

Your privacy is very important to us. We will never knowingly sell or distribute your personal information such as name, address, email address, billing address, credit or debit card number, social security number for profit. Please read the entire page to understand more about how your information may be collected and shared to help us better serve you and create better shopping and web experience. By using our website you understand and acknowledge this. If you do not agree then please discontinue use of the website.

CHILDREN

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 18, you should use this site only with the involvement of a parent or guardian and should not submit any personal information to Sauvage Fleur.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

UPDATING YOUR INFORMATION

  • You may update, correct or delete your information by writing to us at the contact information listed below.
  • You can opt out of receiving promotional communications from us at any time by using the unsubscribe link in the footer of all promotional or marketing e-mails.

DO NOT TRACK SIGNALS

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with the Site. If you choose to remove or reject cookies, this could affect the availability and functionality of the Site. In addition, many web browsers support Do Not Track technology. Sauvage Fleur currently does not have the ability to recognize Do Not Track Signals.

Our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have Do Not Track enabled in your browser. To learn more about Do Not Track, visit: http://www.allaboutdnt.org/

BLOG POSTS

  • Should we use product or show pictures of other floral work or design inspiration we due our "due diligence" to find the source and ask permission to use the pictures and credit the work to it's original source. We realize that with open sharing platforms that this may or may not be realistic. Every effort is made to give credit to the source. 
  • If you see a picture on our blog and it is yours, please kindly contact us here. We will do our best to research originator of the picture or the design. We will work with you to take it down or give you credit. We do apologize for any hurt feelings or misrepresentation as that is never our intent.
  • We do post what we are currently pinning and will link back to our Pinterest page and credit the sources if we know them. This is within the open sharing platform guidelines. We strive to be ethical business owners.
  • We do our best to give full credit to every vendor who participates in our posts, whether it is a wedding, styled shoot, photo shoot or promotional post.
  • Occasionally we may do a sponsored post. Every effort is given to write a honest reflection of our feelings and give an accurate review. We may or may not accept a monetary gift, item gift for the post. We however, only work with companies that aline with our brand aesthetics, company goals/values/ethics and must be products we currently use or would use.
  • We may do a giveaway on our blog or via Social Media for example: Twitter, Facebook or Instagram. Our terms and conditions are in effect for those giveaways. We do not except returns or exchanges nor is the winner able to transfer their winnings to another entity or person.  We are not held liable for any negative consequence known and unknown to the winner by their use of whatever the winnings are.

CHANGES TO THE POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at: hello {@} sauvagefleurdesign . com (enter it like a normal email address, this listing the way it is - is to prevent spam) and we will do our best to answer and assist, we are not legal counsels and it is best that you contact your legal counsel or technical friends to help further explain our terms and conditions). One of our core beliefs is that we treat everyone how we want to be treated. That being said, we welcome all clients from all backgrounds and beliefs. We ask that you treat us the same and with dignity and respect. We hope this information is helpful and guides you in using our website, learning information and sharing our work with the world. Should you have any questions, please contact the studio. By viewing our website you agree to the privacy policy including the terms and conditions listed here.